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Your Daily Dose of Love & Latte

FAQ

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  • United States: Delivery takes approximately 6-9 business days.
  • International: Delivery takes between 10-30 business days, depending on the destination.

Yes, we ship internationally for most of our products, except for coffee beans, which are only shipped within the United States. Please note that we do not ship to North Korea, Russia, Belarus, or Ukraine. Delivery times for international orders range from 10 to 30 business days, depending on the destination.

Our coffee beans are only shipped within the United States, as they are carefully roasted here. Unfortunately, we do not offer international shipping for coffee beans at this time.

At Love & Latte Co, each item is custom-made once ordered. This means we are unable to offer returns or exchanges if the wrong size, color, or style was ordered, or if a customer changes their mind.

However, if you receive a damaged product or there is a manufacturing error, we offer a free reprint or refund. To request this, please contact us within 30 days of receiving the product and provide a clear photo showing the issue.

If multiple products are affected by the same design issue, please send an additional photo (or video) showing all affected items in one frame for confirmation.

Please note that we cannot offer reprints or refunds if the wrong size or color was ordered by the customer.

Unfortunately, we are unable to accept returns or exchanges for items that were ordered in the wrong size or color. Each product is custom-made, so please be sure to double-check your order details before placing it.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

If your order has not arrived within the expected delivery time, please check your tracking information for updates. If there are no updates or the package is missing, contact us at Support@lovelatteco.com, and we will assist you further.

For any issues or questions, please reach out to us at:

  • Support: Support@lovelatteco.com
  • General Inquiries: Info@lovelatteco.com

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